MyWork24 Knowledge Base
Article

The Task Orchestrator: keep work moving while you are away

Edit

The Task Orchestrator is the coordination brain for managers — it watches your team's open tasks and chases the ones that are slipping, so work keeps moving even when you are not looking.

What it catches

Every hour it checks every open task across the teams you manage for:

  • Review due soon — about to auto-pass its 48-hour window unrated.
  • Stalled — in progress with no update for days.
  • Over target — worked past its target time.
  • Aging To Do — published but never started.
  • Unclaimed — pooled to a team and nobody took it.
  • Blocked — waiting on sub-tasks that are themselves stuck.

When it finds one, it posts a clear nudge in that task's chat and escalates the loud ones to the task's manager. It is idempotent — it nudges a task once per stall, not every hour, so it never spams.

The console

Open Tasks & Projects → Orchestrator (needs the Task Orchestrate permission, or Task Manager). There is also an Orchestrator button on the My Tasks list bar. You get:

  • KPI tiles — counts of Critical / Review due soon / Stalled / Over target / Unclaimed / Aging To Do.
  • A "needs attention" list — every flagged task with its kind, the reason, who it is on, how old, and a link straight to it.
  • Run sweep now — trigger the nudges immediately instead of waiting for the hour.

Tuning

The thresholds (how many days count as stalled — three by default; how many hours before a review counts as due soon — twelve by default; and so on) are configurable per environment, and the automatic nudging can be switched off entirely while the console stays usable.

Related: Reviewing work: rate, request changes and the 48-hour window · Recurring tasks (templates).

Related articles