This flow has been replaced. Sending parts to a subcontractor is now done with an External Service Order, not a stock or repair-order shipment. Start at External Service Orders (paint, cutting & outside services), then Sending materials out to a subcontractor (External Service) and Receiving finished goods back and how the assembly works (External Service). This page is kept only to explain records created under the old flow.
What the old flow was
The old flow lived on a page whose browser title is still "External Service Shipments" but whose heading reads Stock Shipments. It was a single record that took parts out of the warehouse and sent them to a third party (repair shop, paint shop, cutting shop) who would return them later. Some of these records were raised from a Repair Order; the separate Repair Order Shipment screen itself has since been removed.
It had no draft or placed state and no stock holds: you picked straight from the bin and dispatched. The delivery address lived on the parent order, not on the shipment, and the courier was booked from the shipment row with a dialog that only spoke to Aramex.
The list page is no longer on the menu. It is still reachable by URL (/login/salesShipments/stockShipmentList.xhtml) so that in-flight and old records remain readable. Use the Active / Not Active filter to find closed ones.
What replaced it, and why it is better
External Service Orders cover the same job — parts out to a subcontractor, finished goods back — and fix the things the old flow could not do:
The stock stays on our books while it is at the subcontractor, in that supplier's own External Service location, instead of vanishing from inventory until it returns.
Sending and receiving interleave. You can send some, receive some, send more — the order tracks it rather than forcing one shipment out and one back.
The service is priced and approved. Placing the order is a local approval gate — it raises no supplier purchase order. Each receipt of finished goods then mints its own complete service-fee purchase order, so the cost lands on the part that actually came back.
Receiving back is one atomic step — the goods return and the assembly is recorded together, so what comes back is the part you actually paid to have worked on.
Couriers work like everywhere else. Book courier and Record waybill on the order, any carrier, both directions — see Couriers & Waybills.
If you are looking at an old record
The courier references on it are Aramex's: a waybill starting LAR… and a collection reference starting D…, stored together on the record. They are historic — do not try to re-book or re-print from them.
Tracking references were not cleared when a Repair Order was cancelled and recreated, so an old number on a re-made order may belong to the earlier attempt. Check before trusting one.
A few older External Service Orders still carry a single shared service PO from before the per-receipt model. It is kept read-only on those orders; new orders never get one.
Anything you need to send out today should be raised as an External Service Order.