This guide explains how to record an attendance punch directly from the Dashboard without using a biometric reader. Use this when you're working off-site, when the reader is offline, or when your manager has authorised remote punching for your role.
Remote clock-in is permission-gated. If the picker doesn't appear in the "My day" band, you don't have the permission yet — speak to your manager or HR.
Before you start
- You must be signed in to the application.
- Your role must include the remote attendance permission. Check by looking at the "My day" band on the My Day tab: if you see a dropdown labelled "— Select Action —" under your status tag, you have it.
- Your current attendance status must allow the action. You cannot clock in twice in a row, or clock out without first being clocked in. The system rejects a punch that would conflict.
Step-by-step
- Open the Dashboard (the home page after signing in). You land on the My Day tab.
- In the "My day" band, find your status tag beneath your name and "My Profile" link.
- Open the picker labelled "— Select Action —":
- Choose "Clock In" to start your work day or to return from a break.
- Choose "Clock Out" to end your work day or to start a break.
- Click "Confirm". The button stays disabled until you've made a selection.
- The band refreshes:
- The status tag switches between green (clocked in) and red (clocked out).
- The "Total time logged" clock on the right starts updating once you're clocked in.
- If this was your first clock-in today, the "First check-in" chip populates.
A success message appears in the top-right notification area. If something blocks the punch — duplicate state, missing permission, or a stale session — the same area shows the reason.
What gets recorded
A remote punch creates the same daily-attendance row a biometric punch would:
- Date and time — the moment you clicked "Confirm", in the server's time zone.
- Direction — IN or OUT.
HR can tell a dashboard punch apart from a reader punch when they audit attendance.
For the meaning of each status colour, see Attendance status field definitions.
Common errors
- You're already in that state — you're already clocked in (or out). Clock out first if you actually meant to log a break, or refresh the page if the status tag shows a different value.
- Permission denied — your role lost the remote-attendance permission since your last login. Sign out and back in to refresh, then contact your manager.
- The dropdown doesn't appear — same root cause as above. The clock control only renders when the remote-attendance permission is active for your account.
Related
- The Dashboard and Dashboard: the My Day tab — the page this workflow lives on.
- Attendance status field definitions — what each status colour means.