Find any record by its number: the top-bar search (Ctrl+K)

The search box in the top bar finds any record by its number: a sales shipment, a task, a project milestone, a repair unit, an incident and more. You do not need to remember the exact format or the leading zeros. Type the number roughly the way you would say it and the record comes up.

It also still finds pages (for example "leave" or "stock count") and people by name.

Opening the search

• Press Ctrl+K (on a Mac, Cmd+K) on any myWork page, or
• click the magnifying glass in the top bar. This is also how you open it on a phone.

Press Esc, press Ctrl+K again or click outside the box to close it.

Typing a record number

A record number has two parts: the letters, which say what kind of record it is (SS, TASK, PRJ…), and the number. The search is relaxed about both:

• Capitals do not matter: ss and SS are the same.
• Spaces, dashes and slashes do not matter: ss 12419, SS12419 and SS-00012419 all find the same shipment.
• You can leave out the leading zeros: 12419 is the same as 00012419.
• You can stop part-way. The search lists every record whose number starts with what you typed, so ss 124 lists SS-00012419, SS-00012420 and so on.

Under the box, a short grey line tells you how your typing was understood, for example Sales shipments · number starts with 124. If it is not what you meant, change what you typed.

Examples

• ss 12419, SS12419 or SS-00012419: sales shipment SS-00012419.
• 12419 (number only): every kind of record whose number starts with 12419. Type at least 2 digits.
• s 124: every kind of record whose code starts with S (sales shipments, sales orders and the S… document types) with a number starting with 124.
• task 134: task TASK-000134.
• prj 24: project PRJ-000024. prj 24 m1: milestone M1 of that project.
• ro 123: repair job RO-000123. ro 123/7: unit 7 of that job (it opens that unit on the repair bench), with the job itself just below it.
• inc 2026 12: incident INC-2026-0012. inc 2026 lists that year's incidents, newest first. inc 12 finds incidents numbered 12… in any year, newest year first.
• po 4521: both myWork purchase orders (MPO) and Unleashed purchase orders (PO) starting with 4521.
• sop 52: controlled document SOP-00052. Every document type code works (SOP, POLICY, WI, FORM…).

Some record types also accept a word instead of the letters, for example task, project, repair, waybill, credit, incident, event, move or draft. A word needs at least 3 letters. A number on its own never searches pages or people, only records.

What the list shows

Every result row has:

• a type badge on the left, which is the record's letters (SS, TASK, PRJ…). Hover over it to see the full name of the type;
• the record number and a short description, for example the customer, the task title or the product and serial;
• the record's status on the right, for example Open, Completed or Dispatched;
• an exact tag when the number you typed matches the whole record number, not just its start. ss 12419 marks SS-00012419 as exact, but not SS-00124190.

Exact matches are always listed first. After them come records where you typed the letters in full (ss rather than s), then the rest, newest first.

The type badges

• WO: work orders
• TASK: tasks
• PRJ: projects, and MS project milestones (prj 24 m1)
• MO: move orders
• RO: repair jobs and their units (ro 123/7)
• ESO: external service orders
• LR / LS: local receipts / local shipments
• SS: sales shipments
• SO: sales orders, and DR-SO sales order drafts
• MPO: myWork purchase orders, PO: Unleashed purchase orders, POR: purchase order receipts
• CN: credit notes
• WB: courier waybills
• APR: approvals
• INC: incidents
• EVT: company events and announcements
• VSV / FAR: vehicle service visits / vehicle accident reports
• BUG: bug reports
• SOP, POLICY, WI, FORM… (or DOC for any type): controlled documents

Enter opens it straight away

• Enter opens the highlighted row, which is the top one unless you moved. Use the up and down arrow keys to pick another row, or click it.
• If you type quickly and press Enter before the list has appeared, the search waits for the results. It opens the top row only if it is an exact match. If nothing matches exactly, the list stays open so you can choose. It never guesses.

So the fastest way to open a record you know is: Ctrl+K, type ss 12419, Enter.

Type hints: when you type only letters

If you type only letters, for example s, the search does not yet know which record you want. It shows:

• a hint row for each record type those letters could mean, for example SS Sales shipments — type a number. Click a hint and its letters are put in the box, ready for you to type the number;
• the newest few records of each of those types, in case the one you want is among them.

Typing the letters in full (ss, task) narrows it to that one type and lists its newest records.

Recently opened

When the box is empty, it lists the last 8 records you opened from the search, newest first. Pick one with the arrow keys and Enter, or click it.

This list is kept in this browser only. It does not follow you to another computer or your phone, and clearing your browser data empties it. Nobody else can see it.

You only ever see records you are allowed to open

The search checks every record against the same rule as the record's own page. A record you could not open from its page is left out of the results completely. It is not shown greyed out and it does not say it exists. This works the same way for every type, including work orders, tasks, repair units and controlled documents.

So if you search for a number you know exists and see "No record you can open matches…":

1. Check the number and the letters (the grey line under the box shows how it was read).
2. Remove the letters and search only the number, in case the record is a different type than you thought.
3. If it still does not show, you probably do not have access to that record or its page. Ask your manager, or the record's owner, to share it or to give you the permission you need.

Good to know

• On the floor, the search is the quickest way to get from a number on a label or a phone call to the record. To read a QR code or barcode, use the Scan icon next to the search instead.
• To search pages or people, type words (for example leave report or a colleague's name). Records are found by number, not by customer or product name. For those, use the list on the record's own page.