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Attendance Alerts

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Attendance Alerts

What this guide covers

The Alerts screen (Attendance Warnings) is HR's queue of attendance exceptions. Each warning is something the system flagged from the day's scans; HR reviews it and decides whether to excuse it or confirm it as a strike. Confirmed strikes are what can later trigger a disciplinary escalation.

Who can open it: attendance-module access. A line manager sees only their team's warnings; an attendance admin sees all.

The warning lifecycle

The life of an attendance alert: a warning is raised as Pending Review; the employee may explain within 24 hours; HR decides to Excuse it (no strike, optional note) or Confirm as strike (counts toward the disciplinary ladder threshold), which may trigger an escalation. Needs Action tab shows pending warnings; History shows the rest.

Warning types

Type Meaning
Late arrival Clocked in after the allowed start window.
Early departure Clocked out before the end of the shift.
Long break Break ran over the allowed length.
Absent No attendance on a scheduled working day.
OT shortfall Worked under what was expected for the period.
Weekly OT cap exceeded Informational — over the weekly overtime cap.

Statuses

Status Meaning
Pending Review Newly raised — waiting for HR to decide (shown on the Needs Action tab).
Excused HR cleared it; no strike.
Confirmed strike HR confirmed it; it counts toward the escalation threshold.
Actioned Closed out / dealt with.

Using the screen

The page has two tabs: Needs Action (everything still Pending Review) and History (everything else). Filter by date range, warning type, status, or employee, and HR can Download the warnings report (Excel).

For a warning on the Needs Action tab:

  • Excuse — opens the Excuse — No Strike dialog; add an optional manager comment and confirm. No strike is recorded.
  • Confirm Strike — opens the Confirm as Strike dialog (it warns that this may trigger an escalation if the employee has reached the threshold); add an optional comment and confirm.

The employee's side: within 24 hours of a warning being raised, the employee can submit a justification (a short explanation). HR sees that text right on the row when deciding, so check it before you excuse or confirm.

Good to know

  • Excuse vs Confirm is a judgement call. Read any employee justification first; excuse genuine, explained cases.
  • A confirmed strike has consequences — it can open a step on the disciplinary ladder. Use it deliberately.
  • The 24-hour window is the employee's chance to explain; after it, the warning is decided on what's there.
  • Disciplinary Escalations — what happens once strikes reach the threshold.
  • Attendance status field definitions — the underlying day statuses.
  • Your hours and pay: how it works — the employee-facing explainer.

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