What this area is
Attendance is where time worked is turned into daily records, exceptions are surfaced as alerts, the disciplinary ladder is worked when Incident Log warnings build up, and hours and leave are reported. This page lists each screen in the People ▸ Attendance menu and names the guide that covers it.
Who can open it: most screens need attendance-module access; some need HR access; the analytics reports need the Attendance report permission. A line manager sees only their own team. An attendance admin sees everyone.
New to how hours work? Start with How working time is calculated: ordinary hours, overtime & authorised time. It is the model behind everything here: ordinary hours, authorised, unauthorised and declined time, overtime rates, public holidays and leave.
The screens
- Alerts — review attendance warnings (late arrival, early departure, long break, absent, missed weekend shift, short day, OT shortfall, weekly OT cap exceeded); Excuse each one or Create QIL to raise an Incident Log entry from it. Guide: Attendance Alerts.
- Drift Findings — where the recorded day and the expected schedule disagree in a way that needs a human look. Attendance drift report permission. No separate guide yet.
- Disciplinary Escalations — the inbox of open steps on the disciplinary ladder (verbal, written, final, hearing referral) where HR closes each loop. Guide: Disciplinary Escalations.
- Schedule Management — base work schedules, the public-holiday calendar, the daily attendance record with manual edits, and the clocking-device sync. Guide: Schedule Management (HR).
- Hours Analytics — read-only KPI cards and an overtime chart, by employee or department, with Excel export. Guide: Hours Analytics.
- Schedule Analysis — the live daily board: who is in, late or missing for a chosen date, with Re-Run Analysis. Guide: Daily monitoring & attendance reports.
Reports
- Detail Attendance (the Hours & Attendance Report), Daily Presence Log and Raw Scans Report — from a per-person weekly breakdown down to the raw scans. Guide: Daily monitoring & attendance reports.
- Leave ▸ Leave history, Leave Balance, Leave Accrual and Leave Analytics — decisions, remaining entitlement, how a balance was built, and where the risk is. Guide: Leave reports (HR).
Also in this folder
- How working time is calculated: ordinary hours, overtime & authorised time — the full pay and hours model.
- Attendance status field definitions — what each daily status badge means.
- Leave request statuses field definitions — every leave-request status, who acts next, and its side effects.
- Recording leave during a shift (IOD & other manual-clock leave) — leave that starts part-way through a day.
- Manual Entry Audit — the audit report of manually keyed attendance.
Good to know
The reports are read-only. The action screens (Alerts, Escalations, Schedule Management's daily editor) are where things change.
Alerts and escalations are no longer one chain. Since 4 September 2026 there are no attendance strikes: an alert is either excused or turned into an Incident Log entry (a QIL). Escalations are opened by the Incident Log when an employee accumulates enough verbal warnings in a rolling window, not by attendance alerts directly.
To authorise overtime for your own team, use Manage hours: authorise and decline your team's time in the Managers folder. That is the manager action; this area is HR monitoring and reporting.
Warnings and escalations are personal. Treat them as confidential.
Related guides
- Manage hours: authorise and decline your team's time and Manage schedules: set your team's working pattern — the line-manager screens.
- Human Resources (overview) and the Payroll folder — the other People areas.
- My Hours: your hours and pay, how it works — the employee's own view of the same numbers.