MyWork24 Knowledge Base
Article

My Tasks and My KPI

Edit

My Tasks is where the work assigned to you lives, and My KPI is your own private, honest read on how that work is going. This guide walks you through both — how a task moves from start to finish, and what your KPI signal actually means (spoiler: it's a helpful nudge, never a punishment).

Your task list

Open My Tasks to see the work that's assigned to you or waiting to be picked up. Each task shows its description (the ask), a status chip, and its priority. Tap a task to open it and see the full detail — the ask, any attached files, the chat channel, and the buttons for whatever comes next.

A task assigned to you only appears once its owner has finished setting it up. While it's still a draft, it stays private to the person creating it.

How a task moves along

Every task follows the same simple path:

  1. To do — the task is ready and waiting. When it's yours to do, you press Start to pick it up.
  2. In progress — you're actively working on it. This is where you do the real work and capture your result.
  3. In review — you've pressed Finish, and it now sits with your manager/owner to check.
  4. Done — the work has been accepted (or the review window elapsed) and the task is closed.

Start and Finish are the doer's actions — you'll see those buttons when the task is yours to work.

Working a task

  1. Open the task and read the ask on the Overview.
  2. Press Start to move it to In progress.
  3. Do the work. If the task asks for an Output, capture it in the Output area — free text, a filled-in form, or attached files (photos, exports, proof). You can attach files to a task at any time.
  4. When you're done, press Finish. The task goes to In review.
  5. Your manager either accepts it, requests changes (it comes back to you with a note, keeping your output), or the review window passes automatically.

If you realise a task isn't yours to do, you can Hand back — it returns to the owner with a required reason so they can reassign it. That is not a grade against you.

Chat, subscribing, and messaging people

Every task has its own chat channel so all the conversation about it stays in one place. On the task page:

  • The chat icon (pi pi-comments) next to the task's identifier opens that task's channel.
  • The subscribe star lets you control how much you're notified — cycle it through All, System-only, Mute, and off. It's the only subscribe control you need.
  • The direct-message icon (pi pi-comment) next to a person's name (creator, manager, assignee) opens a 1:1 chat with them.

Understanding My KPI

My KPI is a self-service, transparent view of your own performance — you can always see your own scores. It's designed to be low-stakes: a single grade is a sample feeding a rolling picture, never a gate. A grade never blocks your work, and it never triggers automatic discipline.

Grades come in three levels:

  • EXCEEDS — the work went notably beyond expectations.
  • MEETS — the work landed where it should. This is the healthy, normal result.
  • NEEDS_IMPROVEMENT — a signal to look at, not a penalty.

A few things worth knowing:

  • Auto-grading is opt-in. A task is only auto-graded when someone has set an expected target on it. Most tasks are graded by a person, or not at all.
  • No self-grading. You can't rate your own work, and neither can a manager rate their own.
  • You have a voice. On a finished task you can acknowledge — and optionally rebut — a grade. Your response is kept on the record so both sides are always visible.
  • Peer vs manager grades are shown separately, so an occasional peer rating isn't weighed like your line manager's.

Think of My KPI as a mirror, not a report card. It helps you and your manager focus on the exceptions — most work simply MEETS and moves on.

Related articles