Move Orders — request, collect and drop off stock

A Move Order is myWork24's way of recording every physical movement of stock. Whenever stock is picked up, carried, and set down again, the software logs it — so the location shown on screen always matches where the item really is.

Why every move is recorded (the 3-metre rule)

Company policy says you may not carry an item more than about 3 metres without the software recording the move. There is no untracked hand-carry.

That is why every user has their own personal inventory — a location named after you in the D_TRANSFER area (for example [D_TRANSFER] yourname). The moment you pick something up, it moves into your personal inventory; when you put it down, that drop is recorded as another move.

Because moves are logged as MoveItem records that also sync to the ERP, only ever move the stock you are actually holding. The screens are built so you always choose the real source yourself — see below.

Two ways to start a Move Order

You can either request stock be brought to you, or collect stock yourself.

Request a delivery (My Store)

If you have access to My Store, you can browse the Stores area like an online shop. Search or filter by category, add items to your Basket, then checkout. Checkout creates a DELIVERY move order so a mover brings the goods to you.

1. Open My Store and find the product (its description is the bold title; the code shows as [CODE]).
2. Enter a quantity and add it to your basket. You can't add more than is in stock.
3. Open the Basket (the trigger shows a count badge) and "Checkout".
4. A delivery request is created and lands on the movers' board unassigned.

Create a delivery or collection manually

From Warehouse → Move Orders (or the "New Delivery" / "New Collection" cards under "My stuff" on the dashboard), use "New Delivery" or "New Collection". The dialog is headed "New Move Order — Delivery" or "New Move Order — Collection".

1. Click "Add item" to open the picker, or use the "Scan to add" QR button to scan a code (added at quantity 1, editable afterwards). Assemblers building a delivery can also "Add as assembly" to explode a product's BOM.
2. In the picker, search, optionally tick "Show only items in stock at Stores", set a per-row quantity, and click "Add". The picker stays open so you can add several items in one pass — click "Done" when finished.
3. Choose a "Deliver to area (recommended)" or "Collect from area (recommended)". The blank option reads "— Personal (no area) — not recommended —": without an area the mover has no known spot to drop at and has to contact you to find where you are, so pick an area whenever you can. Your last-used area is remembered.
4. Optionally add a "Note (optional)" for the mover.
5. Click "Create order". Nothing is saved until you press this.

The collect → drop off → accept lifecycle

Every move order line moves through three stages on the process screen, shown as a clickable "Collect" → "Dropoff" → "Accept" timeline on each item card, with the quantities done at each step. Each step lights up only when it's your turn to act.

• Collect — open the pickup dialog, choose the source location and quantity, then confirm. The stock moves into your personal inventory. The dialog stays open so you can collect more; close it yourself.
• Dropoff — record putting the stock down at its destination.
• Accept — the recipient (for a delivery) or the mover (for a collection) confirms receipt, closing out the line.

The physical legs (collect, drop off) are mover-only. If you created a delivery for yourself, you can still accept your own delivery even without the mover permission.

Made a mistake? Use the card's three-dot "More actions" menu → "Reset". Confirm "Undo this item's collect/drop?" and everything you've collected or dropped (but not yet accepted) returns to free stock in your inventory and the request rolls back. The same menu also offers "Move log" (the item's history) and "Show QR to accept".

Always choose the source yourself

When you collect, myWork24 never auto-picks which bin the stock comes from. The same product can sit in several bins, several areas, and your personal inventory all at once, so you must select the exact source in the picker.

You can pick from any bin in an area you have access to, plus your own personal inventory — but never anyone else's. This keeps the recorded location honest and the ERP stock sync accurate.

Related

• Dashboard: the My Day tab — where the "New Delivery", "New Collection" and "My Store" cards live.
• Chat, Record Channels and Notifications — every move order posts its progress to its own channel.