Incident dashboard (HR)
What this guide covers
The Incident Dashboard is HR's bird's-eye view of disciplinary incidents — how many are in flight, and which are stuck waiting on someone. Use it to keep the process moving and to spot bottlenecks before they become fairness problems.
Who can open it: HR-admin only. Sensitive — confidential.
What it shows
Count cards across the top:
| Card | Meaning |
|---|---|
| Pending Acknowledgement | Formal incidents waiting on the employee to acknowledge (the 24-hour window is running). |
| Ready for Sanction | Acknowledged or window-expired — waiting on a sanction officer to act. |
| Closed | Incidents closed with a sanction recorded. |
| Total | All incidents. |
Tables:
- Bottlenecks — awaiting employee acknowledgement — incidents stuck pending, with the employee, category, when it was raised, and the deadline countdown. This is your "nudge list."
- All incidents — the full list, filterable by number, employee, track, status, sanction and date; each row opens the detail.
How to use it
- Watch "Ready for Sanction" — these need a sanction officer to decide; clear them so incidents don't sit open.
- Watch the bottleneck table — if an employee hasn't acknowledged, the deadline tells you when the window closes (after which the process can proceed).
- Open any row to go to the incident detail and act.
Good to know
- It's a monitor, not an action screen — you act on each incident from its detail page.
- Stuck incidents are a fairness risk — a long backlog awaiting acknowledgement or sanction undermines a defensible process; this dashboard exists to prevent that.
Related guides
- The formal process: acknowledgement, Sanction Lock & sanction — acting on an incident.
- The Incident Log (QIL): how it works — the lifecycle overview.