Receiving finished goods back & how the assembly works (External Service)
When the subcontractor returns the finished (transformed) parts, the floor receives them. One tap - Complete receipt - does everything: it raises and receives the supplier purchase order for the service, consumes the raw stock and the service, and produces the finished part into your inventory. (For sending the raw out first, see Sending materials out to a subcontractor.)
Receive what came back
Shipping & Receiving ? External Services, open the order, tap Receive in, enter how many finished items actually came back on each line, and tap Complete receipt.
What happens in that one step
mywork does all of the following in a single, all-or-nothing step:
- Raises a purchase order for the service - the paid work only (paint, cutting, .), for exactly the quantity in this batch - and immediately receives and completes it. It is born complete, so there is no leftover or backorder PO to chase. You never touch it.
- Runs an assembly that consumes the raw stock sitting at the supplier plus the purchased service units, and produces the finished output part.
- Books the finished part into your inventory.
What you end up holding: only the finished part
This is the important bit. After the receive, your personal inventory holds only the finished (assembled) part - nothing else:
- the raw material is consumed at the supplier's location (it leaves the books there);
- the service units are received and then immediately consumed by the assembly - they never linger in your inventory;
- the finished part is what's created and what stays with you.
So "raw at the subcontractor + the paid service ? one finished part in your hands" all happens at receive time.
Receiving in batches (partial receive)
You don't have to receive everything at once. Receive some now and the rest when it arrives - in any order, even while you're still sending more raw out. Each batch raises its own complete purchase order behind the scenes. The order shows Partially Returned until everything is back, then flips to Completed.
Worked example. An order for 3 painted parts; 2 come back first. You enter 2 and tap Complete receipt ? a PO for 2 service units is raised and received, the assembly consumes 2 raw (at the supplier) + 2 service and produces 2 finished parts into your inventory, and the order shows Partially Returned with 1 still outstanding. When the last one arrives, receive 1 more and the order is Completed.
If some never comes back
If the subcontractor can't return part of the order (scrap, loss), use Short-close to write off the remainder with a reason - see the main External Service Orders article.
How to check the moves
Open Reports ? Move Item List and filter the Product column by the part code. For a receive you'll see the purchase-order receipt of the service into your inventory, and the assembly moves - the raw consumed at the supplier, the service consumed, and the finished part created in your inventory.