The unified inbox — see Pending Approvals — is the same place as leave and every other decision. Place-in-service requests arrive here under their own Place in Service heading; replacement requests arrive as Equipment Replacement.
They used to have a screen of their own. They no longer do, and there is deliberately no second place to decide one.
Finding the inbox
The page itself is headed Approvals, under My Admin. Reach it from the Pending approvals reminder on your dashboard, or from Finance ▸ Classification Approvals, which points at the same page.
Who sees a request
Not your manager. These are decided by whoever holds the permission the item's category names — Finance by default, but Equipment Admin, IT or HR if the category says so. Anyone with the Accounting permission can also decide any card, as a universal approver, and so can an administrator. Your management chain has nothing to do with it, which is why these never appear in a manager's leave queue.
If you cannot find one you expect, use global search — the route is a permission on a configuration row, so it cannot always be shown as a menu entry.
One approver, never yourself
A place-in-service request needs one other person. The system enforces the "other": you can never approve your own request. That is checked when you click Approve, not merely hidden from the list.
There is no longer a separate "check" step. It was retired on 1 September 2026; one approver plus separation of duties is the control. Older cards may still show a Checked line — that is history from when checking was mandatory, and nothing acts on it.
Steps
Open Pending Approvals.
Pick a card under Place in Service.
Read the detail: Product, Quantity, Treatment (Fixed asset or Equipment — derived from the category, not chosen here), Approval route, Requested by, Destination, and the Requester's note if there is one.
Add a comment if useful. A comment is required when rejecting.
Click Approve or Reject.
What approving actually does
It is not a rubber stamp. On approval the system creates one register row per unit, mints a tag (FA- or EQ-), moves the stock out of the requester's pending pile to the destination they asked for, and starts the clock. Rejecting releases the lock and returns the stock.
If the Treatment shown is wrong, reject and have the product's classification corrected. It cannot be overridden on the card.
Approving an Equipment Replacement additionally authorises writing the old unit off. That is one decision carrying two authorities — read the reason before you agree. The card shows the Unit, Product, who currently holds it, when replacement is due, and the reason; an early ask is flagged.
Your own requests
Anything you raised appears under My requests, read-only. You can see its progress; you cannot decide it.
Related
Place in Service: asking for an item to be tracked — raising the request
Asset Commissioning — what happens after approval
Replacement Fulfilment (Equipment Replacements) — recording the new unit after a replacement is approved