Your tasks are the units of work assigned to you that are not Work Orders — a job to do, with a clear start, finish and (sometimes) a score. They live under Tasks & Projects → My Tasks.
Where to find them
Open Tasks & Projects → My Tasks. The page leads with what needs doing.
Tabs. Each tab shows how many open tasks it holds and, in red, what is waiting for you:
- Assigned to me — your own queue. The red note counts your overdue tasks.
- Claimable — team tasks you could pick up (shown when there are any).
- Assigned by me — tasks you gave to others and manage. The red note counts the ones waiting for your review.
- My department — for managers: your people and their work (see below).
- All tasks — for people who may view every task.
The list. Tasks are grouped by priority by default, and inside each group the most urgent come first: overdue, then in progress, then paused, then ready to start. Group by also offers None, Department and Assignee. Drafts are folded away under the list. A task's card has Start or Resume on it, so you can pick it up without opening it; if another task is already running, myWork asks first, just as on the task page.
Attention chips over the list — to review, overdue, due in 7 days, in progress, paused — count those tasks; press one to show only them. A chip with nothing in it is not shown.
Also on the list bar: an Active / All toggle (Active hides finished and cancelled tasks) and a search box (a word from the title, or a task number like TASK-000012).
Click a task's number or title to open it.
My department (for managers)
My department shows a card for each of your people: their open, overdue and to-review counts, what they are working on now and for how long, and their most urgent tasks. Press a name, or +N more, for all of that person's tasks. Unclaimed team work is on its own Unclaimed card at the end. People with no open tasks are folded into small name chips under the cards, so the people with work come first.
A switch picks whose cards you see:
- Directly mine (the default) — the people with no other manager between you and them, as in Team Hours.
- People under me — everybody below you.
- Whole department — also the colleagues in your own department.
What the statuses mean
- Draft — the owner is still writing the brief. Only the owner sees a Draft; it cannot be started.
- Ready to start — published to you, not started yet. Press Start when you pick it up.
- In Progress — you have started; the clock is running.
- Paused — clocked out — your clock-out paused it; the time you worked is kept. A task you paused yourself shows Ready to start again, also with its time kept. Either way, press Resume to carry on, and the paused chip finds them.
- In Review — you finished it and submitted it; your manager is checking the result.
- Waiting on sub-tasks — your own part is done or handed over, and the task is waiting for its sub-tasks to finish. It closes by itself.
- Done — closed (and graded, if KPI applies).
- Cancelled — stopped; no longer active.
The usual way is Draft → Ready to start → In Progress → In Review → Done. Any open task can be cancelled.
Priority
Each task carries a priority — Low, Normal, High or Urgent — shown as a small coloured chip (Normal shows none). Work the High/Urgent ones first.
The task page
Opening a task shows tabs — Overview (the ask — what to do), Output (the answer — what you did), Sub-tasks, and Activity (the chat and history) — plus a details rail on the right (status, priority, assignee, manager, target, grade). The owner of a Draft with an output form also sees a Form tab.
Next: Doing a task: start, output and finish · Working well in projects and tasks: start here